IT Services in the Decade of Disruption
The ‘deadly’ combination of skill shortages, inflation and interest rate increases has, without doubt, an impact on support rates, and we see evidence of this – and we are just in the beginning of this cycle.
Compensation, Commission and Incentives for Managed Services Organisations
ETBS is well known among leading managed services vendors for our market comparisons and insights on charge out rates for personnel through our Rate Card Model (RCM). However more recently we have been engaged by a leading consulting firm to provide insight and...
New Roles and Job Families for the ETBS Rate Card Model
Building high performance teams? The new expanded rate card model is here to help. Over the past year we have seen a lot of changes in the way we work and the demand for resources. At ETBS we have been working with a range of services vendors and organisations to...
Benchmarking Metrics
As part of any given benchmarking life cycle, we collect and obtain a myriad of market data. We churn and distill it to provide an additional layer of value for our clients. In this case, a growing trend is to look at higher-level IT information…
Rate Card Analysis & Global Market Intelligence
ETBS was recently engaged by our client to compare their project resources and their rates against market competitors as part of understanding previous project bid failures; identifying how the market sells and quotes Professional Services based on…
