May 21, 2019 | Article
As part of any given benchmarking life cycle, we collect and obtain a myriad of market data. We churn and distill it to provide an additional layer of value for our clients. In this case, a growing trend is to look at higher-level IT information…
Dec 27, 2018 | Article
Most IT folk have heard of, or even have conducted a benchmark in their professional lifetime. It is even endorsed by and should complement pretty much all ITSM leading frameworks such as ITIL and COBIT…
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